FAQ PLEASE READ!

**Refund and Return Policy**

**Q: How do refunds work?**
A: Unfortunately, there are NO REFUNDS. If you encounter any issues with your order, please get in touch with me as soon as possible. I will rectify any mistakes made on my part.

**Q: Can we return an item?**
A: Returns are accepted if an item is to big or to small. 

**Q: How can we contact you?**
A: You can email me your order number at zariasfurshop@gmail.com. Please refrain from sending DMs, as they may get overlooked and you might not receive a reply. *PLEASE ALLOW UP TO 24-72 HOURS FOR A RESPONSE.*

**Q: "My item shows it has been shipped, but there is no movement. What should I do?"**
A: Once you receive tracking information, it indicates that your package has been handed over to the post office and is beyond my control. For further tracking updates, please contact USPS directly at 1(800)-275-8777.

**Q: Which carriers do you use for shipping?**
A: I ship through USPS and UPS.

**Q: If I place an order today, when can I expect to receive it?**
A: Please keep in mind that ordering today does not guarantee same-day shipping for your item  Orders take 10-15 business days that doesnt include the weekends or holidays..